Packers and Movers

Top 16 Questions to be Asked While Hiring Packers and Movers

It is important to hire a reputable moving company while relocating your belongings from one place to another. Whether you are shifting in the neighborhood or across the city or nation, only professional and experienced packers and movers in Chennai will provide you with a safe and hassle-free move. You can ask valid questions to make sure that you are hiring the right packers and movers company for your move. Here are 16 relevant questions to be asked before choosing a moving company.

1. Is your company licensed and insured?

Professional movers and packers need to be registered and authorized to transport household goods. Ensure that the company is working legally and has a license to work in your area. Additionally, ask them to show their insurance policy. Reputable movers and packers provide insurance coverage to their customers which means you won’t be held liable if any accident or unforeseen incident happens.

2. How long have you been operating in the moving industry?

Though long experiences do not guarantee quality services, companies who have been working for years in the moving sector must have gained considerable experience and have the expertise in handling all types of relocation requirements. Also, there may be professionalism in their services, due to which they have been able to survive in the market for a long time.

3. Can you provide references or customer feedback?

Right moving companies will provide you with references and past customer feedback. Reliable moving companies have plenty of positive reviews. It is a great way to find out their service quality and dependability. 

4. Is your staff trained and experienced?

Many companies hire staff from outside, especially laborers. These temporary staff lack training and due to inexperience, they may not efficiently handle the move. Due to inefficient packaging and mishandling, they cause damage to the goods or injure themselves. A legitimate moving company will always have a permanent staff that is well-trained and experienced.

5. What are the services you provide?

You can ask them about the variety of services they provide like packing, loading, transportation, unloading, unpacking, assembling and disassembling, storage, and warehouse services. Make sure that they provide the services you require. Professional moving companies provide a comprehensive range of packing and moving services.

6. Do you perform a pre-move survey?

Reliable moving companies send their representatives to assess the situation. They will examine and evaluate the volume and weight of your belongings so that they can arrange for accurate vehicle and packaging material. It is a correct way of preparing an appropriate quotation. Moving companies that conduct pre-move surveys are more professional and trustworthy.

7. Do you provide written quotes?

Written quotes are proof of the services and charges that have been agreed upon both by the customer and the moving agency. Those companies that do not provide written quotes are not reliable and they may levy additional charges at the last minute.

8. Are there any hidden charges?

Clarify if there are any hidden charges or any additional amount added at the last minute. Professional movers and packers keep transparency in their pricing. 

9. What materials do you use to pack the goods?

Movers and packers use cartons, bubble wrap, corrugated sheets, crumpled paper, towels, blankets, and tape to pack the goods. They also use wooden crates for packing fragile items. Trusted movers and packers use the best packaging techniques to ensure the safety of your belongings.

10. How do you determine the cost of the move?

Packers and movers in Chennai determine the cost of the move by assessing the volume and weight of your belongings, distance, packing services, manpower involved, complexity of the move, time of shifting, residing floor, and various other factors.

11. Do you have the required equipment?

There are special devices and tools to load, unload, and lift heavy goods. Inquire whether the moving company possesses such tools or not. This equipment makes the loading and unloading process simple and safe. Prestigious moving companies utilize these tools to guarantee the safety of your belongings.

12. Do you have your vehicle or hire from outside?

There are moving companies that have their own vehicles and this shows that the company has a better setup. Professional moving companies have a fleet of vehicles to meet the different requirements of the customers. If they use rental vehicles, it is likely to add extra charges to your bill.

13. What is your cancellation policy?

Sometimes, due to various reasons, you may have to cancel your move. Understand the company‚Äôs terms and conditions in case you need to cancel or reschedule your move. Most companies have a deadline for cancellation without penalty while in some companies, you will have to pay the cancellation charges. Clarify the company’s cancellation policy.

14. What if you miss the deadline?

If the moving company fails to deliver your belongings on the specified date, ask them if there be any deduction from the cost. Confirm about the alternatives the company could offer if they missed the delivery date.

15. What happens in case of damage or loss?

In most cases, the moving company is held liable for damaged contents. Understand their policy for claims if any of your items are damaged or lost during transit. Usually, the movers acknowledge the claim within 30 days.

16. Do you offer temporary storage?

Packers and movers are responsible for moving your goods from your doorstep to your destination. Most companies provide storage services for the convenience of the customers. If your new home is not ready to move in, you can store your goods in their warehouses. Check with your movers, if they have such facilities and their expenses.

Asking these questions will certainly help you make an informed decision to choose the right packers and movers in Chennai for your move. You can judge the potential movers and packers organization with these inquiries. A reliable moving company is always ready to answer all your queries and provide you with assurance of a successful move.

It is important to hire a reputable moving company while relocating your belongings from one place to another. Whether you are shifting in the neighborhood or across the city or nation, only professional and experienced packers and movers in Chennai will provide you with a safe and hassle-free move. You can ask valid questions to…